StinkyFish Challenge Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a comprehensive return policy to ensure your peace of mind.
Return Period
- Standard Returns: 30 days from delivery date
- Holiday Returns: Items purchased between November 15 and December 31 can be returned until January 30
Return Conditions
- Items must be unopened and in original packaging
- Products must be in resalable condition
- Original receipt or proof of purchase required
- Perishable items (opened surströmming) cannot be returned for health and safety reasons
Return Process
- Contact our customer service team at returns@stinkyfishchallenge.com
- Receive your Return Authorization Number (RAN)
- Pack items securely in original packaging
- Include RAN and copy of receipt
- Ship to our returns center (prepaid label provided)
Refund Information
- Full refund for unopened items
- Refunds processed within 5-7 business days of receipt
- Original shipping costs refunded for defective items
- Refund issued to original payment method
Free Return Shipping
We provide prepaid return labels for all US orders. International returns may incur shipping costs.
Damaged or Defective Items
If you receive a damaged or defective item:
- Contact us within 48 hours of delivery
- Provide photos of damage
- Receive immediate replacement or full refund
- No need to return damaged items
Exceptions
- Opened food products cannot be returned
- Custom or personalized items are final sale
- Items marked as “Final Sale” cannot be returned
Contact Us
For questions about returns:
- Email: returns@stinkyfishchallenge.com
- Phone: 1-800-STINKY-FISH
- Hours: Monday-Friday, 9 AM – 5 PM EST
Your satisfaction is our priority. We stand behind the quality of our authentic Swedish products!